How does the delivery process work?
- Once our system processes your order, your products are packed with utmost care and inspected thoroughly to ensure they are in a perfect condition.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you on given contact number to resolve the issue.
How are items packaged?
We package our products in jars, Tubes and bottles which are covered in a plastic layer. Each individual product is packaged in a way to overlook any transit damages. All fragile items are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging 😊
What is the range of locations to which RoohBelle ships their products?
RoohBelle ships throughout India.
RoohBelle is in process to add International shipping locations to our website soon.
My order has been shipped. Now how can I track it?
- Once your order has been dispatched, you will receive an email/message with the details of the tracking number and the courier company that is processing your order.
- You can track the status of your package 24 hours after your order is dispatched from our stockroom.
What is the estimated delivery time?
We usually dispatch most orders within 1-3 business days (excluding Sundays and public holidays)
- Though, we keep 95% of our products in our inventory, certain products need to be made on order so that we can live up to our promise of providing fresh, non-expired products.
- While we are trying our best to deliver your orders on priority, sometimes such situation arise that might delay your order due to reasons attributable to logistics, public holidays, etc.
- If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
Are there any shipping charges applicable on my order?
- We have standard shipping charges for most addresses.
- India shipping charges – A flat Rs.80 charge is applied to all orders below Rs.500, while there is free shipping for all orders above Rs.500.
Does RoohBelle ship outside India?
At present RoohBelle ships only Pan India.
However, we are working on starting international delivery to many other countries, so stay tuned!